Knx8 Privacy Policy — Your data, our responsibility

Welcome to knx8 (www.knx8.pro). This Privacy Policy explains how knx8 collects your personal information, where it is stored, how it is used, and the circumstances under which it may be shared with others.

By using our platform, you agree to this Privacy Policy. We believe that transparency around privacy is the best way to earn user trust. This policy has been written in plain, straightforward language so that every user can easily understand it.

This Privacy Policy applies to the knx8 website, mobile app, and all associated services. By using our services, you are considered to have read and agreed to this policy.

Knx8 collects only the information that is necessary. Collecting data beyond what is needed goes against our policy. A full breakdown of the data we collect is provided below.

Directly Provided Information

• Information provided at registration: full name, mobile number, email, date of birth, and address
• Government-issued ID for KYC verification (NID, passport, or driving license)
• Payment details: mobile banking number (Mobile Banking/Nagad/Rocket)
• Records of contact details and conversations with our support team
• Additional information provided voluntarily (e.g., profile photo)

Automatically Collected Information

• Device details: device type, operating system, browser version
• IP address and connection log data
• Platform activity: pages visited and time spent
• Gaming activity: games played, bet amounts, and betting history
• Transaction history: records of deposits, withdrawals, and bonuses

Location Information

We collect only approximate location data based on IP address. This is used for fraud prevention and compliance with legal restrictions. Precise GPS location tracking is not performed.

Knx8 uses your information solely to improve our services and deliver the best possible gaming experience. Every use of your data has a clear and specific purpose.

Knx8 does not routinely share your personal information with anyone. In certain limited circumstances, a minimal amount of data may be shared — those situations are described in detail below.

Service Provider Partners

We work with a number of trusted service providers who help us operate the platform — including payment processing, cybersecurity, and cloud storage. These partners receive only the data required for their specific role and are bound by our Privacy Policy.

Legal obligation

• Data may be disclosed to comply with a court order or government directive
• To assist in investigations of money laundering or financial fraud
• At the request of authorities in matters relating to national security
• In emergencies to protect the life or property of a user or others

Business Changes

In the event of an ownership change, merger, or acquisition of knx8, your information may be transferred to the new owner. You will be notified in advance, and the new owner will be bound by this Privacy Policy.

Knx8 follows industry-leading security practices to protect your data. Our security team monitors the platform 24/7, ready to respond to any threat.

• 256-bit SSL/TLS encryption — applied to all data transmissions
• AES-256 encryption — for stored sensitive data
• Two-Factor Authentication (2FA) — For Account Login
• Regular cybersecurity audits and penetration testing
• Restricted staff access — only authorized personnel can view your data
• Suspicious activity detection and automated alert system
• Regular backups and disaster recovery planning

Our Response to Security Breaches

In the event of a security breach, knx8 will act swiftly — identifying and resolving the issue and notifying affected users within 72 hours. We take every security incident with the utmost seriousness.

Cookies are small data files stored in your browser. knx8 uses cookies to enhance your experience and keep the platform running smoothly.

The types of cookies we use:

• Essential Cookies: Login For session management and security — these cannot be disabled
• Functional Cookies: To remember your preferences and settings
• Analytics Cookies: For collecting platform usage statistics (subject to consent)
• Security Cookies: For fraud and bot detection

You can turn off non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

Knx8 believes every user has full ownership of their personal data. We follow international data protection standards to ensure the rights outlined below are upheld for you.

Knx8 retains your information only for as long as necessary. Data that is no longer needed is deleted on a regular basis.

• Active account data: retained for as long as the account remains active
• Transaction records: retained for up to 5 years as required by law
• KYC documents: 5 years after account closure (as required by regulatory guidelines)
• Support communication records: 2 years
• Marketing consent records: 1 year after consent is withdrawn
• Security Logs: 6 months

Once the mandatory legal retention period following account closure has ended, all your personal data will be permanently deleted.

Knx8 is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age verification is in place at the point of registration.

• Date of birth is verified at the time of registration
• KYC documents are used to verify age in suspected cases
• Accounts are immediately suspended upon identification of a minor
• Any data collected from a minor is deleted immediately upon discovery

Knx8 reserves the right to update this Privacy Policy when necessary. Changes may be made in response to legal developments, technological advances, or shifts in business operations.

• Users will be notified via their registered mobile number or email before any significant changes take effect
• The date of the latest update is always shown at the top of the page
• Continued use of the platform after any changes constitutes acceptance of the updated policy
• At least 7 days' notice will be given before any major changes

Please revisit this page from time to time to stay up to date on our latest Privacy Policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our data protection team is ready to address all your queries.

• Live Chat: Available 24/7 — directly through the platform
• Email: [email protected]
• Response time: typically within 24 hours, up to 30 business days for complex matters